Privacy Policy

This Privacy Policy covers the information Hired collects from users and visitors of the Hired website and related services. Hired respects your right to privacy and is committed to protecting your personal information, including securely handling your personal data. This Privacy Policy outlines the details of the information that we may collect from you and how we may use that information.

By using the services provided by Hired and agreeing to this Privacy Policy, you consent to the collection, use, disclosure, and other handling of your information as described below.

1. Information We Collect from You

When you visit our website, we may collect or ask you to provide certain information when you create an account, use our services, or contact us. This information may include:

  • Personal Information
    • Contact details such as name, address, email address, and phone number.
    • Account information, including your login details.
    • Employment information, including your CV or resume.
    • Payment information, such as credit card details and billing address.
  • Information Provided/Submitted by You
    • When you create an account or apply for a job, we collect the personal information you provide.
    • Information you provide in communications with us, such as emails or customer support inquiries.
  • Information We Get From Your Use of Our Services
    • Automatically Collected Information: We collect information about how you use our services, including:
      • Cookies and Similar Technologies: We use cookies to collect data about your use of our website.
      • Device Information: Information about the device and browser you use to access our website, including your IP address.
      • Logs: Server logs may include information such as your web request, IP address, browser type, and the date and time of your request.
      • Location Information: We may collect information about your location, such as through your IP address.
  • Information from Third Parties
    • We may receive information about you from third-party services, such as job application platforms or social networks if you choose to link your accounts.

2. How We Use Your Personal Information

Hired may use your personal information to:

  • Create and manage your account when you register, use, or purchase our services.
  • Verify your identity and provide access to our services.
  • Provide you with technical and customer support.
  • Communicate with you and manage your participation in our services.
  • Evaluate and improve the quality of our products, services, and website.
  • Provide you with a customized experience when you visit our website.
  • Enforce our legal rights or comply with legal requirements.

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

3. Legal Basis for Processing Your Personal Information

Consent: When you receive our promotional material or link your Hired account to your social network account, you consent to the processing of your personal information by us. You have the right to withdraw consent at any time, and we will stop processing data where consent is the only legal basis for processing.

When You Fulfill a Contract: Hired will also process your personal information when we need to fulfill a contract with you.

Legitimate Interest: Hired processes your data when it is in our legitimate interests to do so, and when these interests are not overridden by your data protection rights. Our legitimate interests include:

  • Ensuring the security and integrity of our services.
  • Providing and improving our products and services.
  • Promoting and marketing our services.
  • Understanding our customers' behavior, preferences, and needs.
  • Handling customer inquiries, complaints, or disputes.
  • Fulfilling our duties to customers, colleagues, and stakeholders.

4. Your Rights

You have the right to access your personal information, update it if it is incorrect, or request its deletion unless we are required to keep that information for legitimate business or legal purposes. Additionally, you have the right to:

  • Restrict the processing of your personal data.
  • Obtain a copy of your personal information in a commonly used electronic form.
  • Object to certain processing of your personal information, including opting out of marketing communications.
  • Request data portability.

To exercise these rights, please contact us using the details provided below. We will take reasonable steps to verify your identity before granting access or making changes to your information.

5. Accessing and Deleting Your Personal Information

When you create an account and log in to your 'Account' area, it is protected by your password and may only be accessed by you. You can manage the content and information in your account at any time by logging in. Please keep your password confidential and do not share it with anyone.

Hired reserves the right to remove from our database any information that we consider to be illegal or offensive. You can deactivate or delete your account at any time by logging in to your account settings or contacting us.

6. Who We Share Your Personal Information With

We do not share personal information with companies, organizations, or individuals outside of Hired unless one of the following applies:

  • With Your Consent: We will share personal information with third parties if we have your consent.
  • For External Processing: We may share information with third-party service providers to process it on our behalf, in compliance with this Privacy Policy.
  • For Legal Reasons: We may share information if we believe it is necessary to comply with a legal obligation.

Hired may share your personal information with:

  • Hosting providers and analytic platforms.
  • Email service providers.
  • Advertising technology providers.

7. Storage of Information and International Transfers

All personal information you provide to us is stored on our secure servers within Kenya. However, due to the nature of our business and the technologies required, your personal information may be transferred to third-party service providers outside Kenya. In such cases, we ensure that your data is protected with appropriate technical and security measures.

8. Managing Your Personal Information

We retain your information as long as your account is active or as needed to provide services or fulfill legal obligations. When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it.

9. How We Protect Your Personal Information

Hired takes appropriate technical and organizational measures to protect your data from unauthorized access, alteration, loss, or destruction. These measures include:

  • Physical Safeguards: Secure access to facilities and controlled destruction of data.
  • Technical Safeguards: Use of encryption, anti-virus software, and monitoring systems.
  • Organizational Safeguards: Employee training and awareness on security and privacy.

10. Third-Party Links and Services

Our services may contain links to third-party websites and services, including social media. We are not responsible for the content, security, or privacy practices of third parties. The information you provide to or that is collected by these third parties is not covered by this Privacy Policy.

11. Children and Minors

Hired's website is not directed to, nor do we knowingly collect information from, children under the age of eighteen (18).

12. Contact Us

If you have any questions, comments, or concerns regarding our Privacy Policy, please contact us:

Write to us:
Email us: info@hired.co.ke
Call us: 0738169151

13. Changes to This Policy

We may update or amend our Privacy Policy from time to time to comply with the law or to meet our changing business needs. We will post any privacy policy changes on this page and, if the changes are significant, we will notify you appropriately. By continuing to access our website and use our services, you agree to be bound by the updated Privacy Policy.